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Easy Japanese for Work - Season 1 Episode 16 Handling difficult negotiations over the phone

Trailer
This episode is about handling difficult negotiations over the phone. Liu Yang, from China, works in sales administration at a Japanese adhesive company. She has been in Japan for 4 years but joined her company not long ago, in April 2019. Now, she is learning the ins and outs of sales administration. Although Liu-san has mastered essential business phrases, she finds it difficult to negotiate in Japanese. She will tackle a roleplay challenge to help her learn how to negotiate over the phone.

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First Air Date: Mar 21, 2019

Last Air date: Feb 21, 2022

Season: 1 Season

Episode: 48 Episode

Runtime: 26 minutes

IMDb: 0.00/10 by 0.00 users

Popularity: 7.125

Language: Japanese, English

Season Season 1
Episode Communicating a sense of gratitude How to politely ask someone to repeat something Expressing an opinion concisely How to make explanations using photos and other materials Relaying messages Obtaining permission Making apologies Making suggestions Asking questions using keego Offering support Asking how to pronounce names Asking for clarification Answering phone calls for others Responding when you've been asked to do too many things Offering logical explanations Handling difficult negotiations over the phone Supporting a subordinate Politely explaining rules Dealing with ambiguous complaints Telling passengers in a hurry that they may be late Asking a shop manager to follow orders from head office Identifying your chance to speak at a meeting Explaining when there's been a misunderstanding Adjusting a schedule with a client Making small talk with a client Cheering up a junior employee who is feeling down Asking others for favors Checking that others have understood instructions Reporting to a superior that a coworker is ill Turning down a request for support politely Business Japanese Quiz Part 1 Business Japanese Quiz Part 2 Dealing with a complaint from a neighbor Asking for instant guidance Asking for further information Saying how much you can do Explaining that you can't make a decision on the spot Taking over someone's work without hurting their feelings Explaining a need for staffing adjustment Pointing out a senior coworker's mistake Words of support for a coworker Fielding an urgent request on the phone Determining what is worrying a client Making a polite request to a superior Asking someone to repeat and clarify Recommending additional repairs Business Japanese Review Special: Part 1 Business Japanese Review Special: Part 2